Depending on your location, orders usually arrive in 2-7 working days.

Exchange Policy :
Exchange requests are only made via email.
You have 24 hours after receiving your order to request an exchange through:

urbanthreadseg@yahoo.com

You can only exchange sizes from the same color you received, you cannot change colors so please make sure you want the color you ordered.

RETURN Policy:

Refunds are not applicable once you pay the courier and he leaves, so please check your order before paying.

PLEASE NOTE THAT YOU CANNOT ACCEPT A PART OF YOUR ORDER AND RETURN THE OTHER PART, YOU EITHER ACCEPT AND PAY FOR YOUR FULL ORDER OR RETURN YOUR WHOLE ORDER WITH THE COURIER. ALSO NOTE THAT THE SHIPPING FEES APPLY IN BOTH CASES.